Apple Inc criticized pertaining to double-standard warranty specifics
Updated: 2013-03-16 10: forty-five
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|[pic] | |Customers wait in line to obtain the new iPhone 4S at Apple's retail store in downtown Shanghai in china, Jan 13, 2012, moments before | |the recognized release of iPhone 4S on the Chinese landmass. [Photo/Agencies]
BEIJING -- The planet's most well-known cell phone producer, Apple Inc, features adopted differential policies for repair and return solutions in Chinese suppliers, China Central Television features reported.
With this second-largest marketplace for Apple, its unfair or discriminative provisions contain shorter warrantee periods in comparison with that of various other countries, applying refurbished parts for repair and preventing after-sale obligations, according into a consumer security TV show transmitted by SECURITY CAMERA on Comes to an end, or the Foreign Day for Protecting Consumers' Rights.
Buyers who asked for replacement of apple iphones, Apple's flagship mobile product, due to top quality defects through the warranty period always found that all their renewed apple iphones still kept the old back again cover, this program said.
In addition , the guarantee period was not extended to a different year while stipulated in China's after-sale regulation but remained just like with the former unit.
Below Chinese law, replaced cell phones should be have another one-year guarantee period after the substitute, which, for producers, often means heavy problems on their after-sale services that they can be unwilling to deal with.
A staff member from an Apple customer service center in China and tiawan told SECURITY CAMERA that the " old backside cover" approach was used to shirk the repair requirement as the changed device could not be...